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"Once upon a time professionally qualified people in the public sector had a certain amount of autonomy, worked long and hard hours at a high level of probity and were rewarded with security of tenure, society's gratitude and respect, and annual increments. Now nothing exists unless it can be measured and setting targets, devising performance tools by which achievement can be measured and evaluating the results prior to setting new targets and laying new plans is all that matters." Managerialism has ousted professionalism - College Lecturer "Knowledge management - the explicit and systematic management of knowledge and the associated processes of creating, gathering, organising, diffusion, use and commercial exploitation - forms the basis of organisations in the knowledge economy. It requires, for example, transforming personal knowledge into corporate knowledge that can be widely shared throughout an organisation and appropriately applied." Beyond training - Robert Garvey |
